Frequently Asked Questions - FAQ.

faq

Apps

faq-apps

How do I turn the camera alarm/alert on and off?

Start FormeraViewer. Click on "About" and choose "General" meny.

Settings are shown where can set the alert function on or off.

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Where can I find the Camera APPS?

Search for FormeraViewer in AppStore or GooglePlay.

You can find the APP in the below link...

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SocketPlugs

faq-socket

How do I access the WebUI on the SocketPlug?

Your device has a built in webinterface where you make both simple and advance settings.

As default the SocketPlug is set on automatic IPno (DHCP). You get the IPno in your router as attached devices.

With ipno/index.htm you will browse directly to the configuration portal, e.g. http://10.0.0.66/index.htm

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How do I connect the switch to my network.

Connect a computer or mobilephone to the SocketPlug while in AP-mode. When connected go to network settings.

Find the network you wish to connect to in the list. Set password and press "Update".

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How do I use the switch as thermostat?

Some of our switch models has sensor support.

Put a temperature sensor in the sensorplug. Activate sensors in the "Settings" meny.

Go to "Automation" meny and choose thermostat function and temperature.

[Read More...]

Touch Switch

faq-touch

How to access the TouchSwitch configuration portal??

Your TouchSwitch has a built in webinterface where you make both simple and advance settings.

As default the device is set on automatic IPno (DHCP). You get the IPno in your router as attached devices.

With ipno/index.htm you will browse directly to the configuration portal, e.g. http://192.168.1.56/index.htm

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How do I reset the WallSwitch?

Press left button for atleast 10 seconds.

Your device is than set in FactoryMode and turned back in AP-mode.

Go to network settings and connect ToucSwitch to network again.

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Can I connect the switch to the network without the APP?

Connect a mobile phone or computer to the device AP. Name is Formeraxxxxxx.

When connected you can browse to 192.168.4.1/index.htm. That is the default ipno in AP-mode.

Go to network settings and choose network.

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Cameras

faq-cam

How can i turn the camera from the APP.

In FormeraViewer activate your PTZ(PanTiltZoom) camera. Click on the cloud icon with the arrows and the PTZ-feature will open up.

Control the camera with the arrows.

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I forgot the camera password, how do I retrieve lost password?

If you forgot the camera password you need to reset the camera to FactoryReset.

Locate the reset button on your camera and keep it pressed for 10 seconds.

Your camera will enter factory settings and than you connect your camera according to instructions.

[Read more...]

How do I turn on or of the security alarm settings?

In FormeraViewer click on "About" and choose "Generell" meny. Choose the cameras you wish to activate/deactivate alert settings..

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Tips & Tricks

faq-tips

Sometimes it is difficult to connect to the camera.

First check all network connections.Try shut down Formera Viewer completely and restart it.

Push home button twice fast. All your activated APPS is shown. Drag your finger over FormeraViewer to close it completely.

Restart FormeraViewer.

Is there cable extender for the cameras available?

YES, there is. We have 2 meter cables. It is not recommended to extend longer than 2 meters.

You can buy the extender in the shop.

[Read more...]

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FAQ - Categories

Cameras 5

Touch-Switch 3

SocketPlugs 5

Apps 4

Tips & Tricks 2

Contact

Website:

Webshop: http://shop.formera.net

email: salesatformera.net

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Address

Formera Net AB
Fässbergsgatan 61F
S-43169 Mölndal
Sweden
Phone: +46 72-863 7607